Frequently Asked Questions for marriage, child, and mental health counseling at the Dr. Phillips office in Orlando, FL

How many sessions will it take?

Generally, individual counseling is one time per week and couples’ counseling can range from once a week to bi-weekly. However, you will never be expected to come to more sessions than you feel comfortable with attending; this is your therapy.

What kind of insurance do you accept?

Our therapists are paid out of pocket and accept sliding scale fees based on income. We provide an insurance verification form and encourage individuals with insurance from all carriers (Aetna, Blue Cross, etc.) to complete this form and give our office permission to contact your insurance company. We will reply within 1 business day with specifics about how your insurance works at our office.

How do I choose the counselor that’s right for me?

Please review the information on our Therapists page or you may call our main office and speak to our Assistant, Amy McCoy, between the hours of 10:00 am and 4:00 pm, Monday through Thursday, and 10:00 am and 2:00 pm on Friday. Amy will help you determine which therapist can best suit your needs and set up a free consultation.

What if I don’t/do want to take medication?

As we are not Psychiatrists, we do not prescribe medication at Life Skills Resource Group. If we feel it is medically necessary, we will refer you to a Psychiatrist in the area for evaluation.

Does it matter if I see a male or a female Counselor?

Approximately 90% of all Counselors are female. There are no studies to indicate whether the gender of the therapist makes a difference in the effectiveness of therapy. However, research does suggest that the most important factor in positive therapeutic outcomes is the quality of the rapport that exists between counselor and client.

How can I be sure that what I say in therapy is confidential?

Mental health professionals are both legally and ethically bound to keep all that is discussed in counseling confidential. The only exception to this is when an intern is under supervision and must discuss cases with a Licensed Counselor, or when we determine that a client is an imminent danger to himself or another.

Do I have to tell all my secrets?

Sharing is done at your own pace. You will never be pushed to talk about anything you are not comfortable discussing or that is not relevant to the reason you are seeking counseling.

What if I get there and I don’t know what to say?

This is a common concern, and your counselor is trained to assist you in getting started by asking questions that open up the conversation.

Do you do any psychological testing?

We provide referrals for psychological testing.  Please give us a call at 407-355-7378 to find out more.

What if I decide that counseling isn’t for me, and I don’t want to come back?

Counseling may feel initially uncomfortable for some, so we encourage everyone to try more than one session. The issue may not be counseling, but a lack of rapport between yourself and the Counselor. You may want to try again with a different person. In the end, you are in charge, and you decide if you wish to continue. We only ask that you give at least 24 hours notice by phone when canceling an appointment.

What can I expect at my first session?

After your free phone consultation with your Counselor, your initial counseling session will focus on collecting your history from a social, emotional, psychological, physical, interpersonal, and spiritual perspective. Based on this information you will be formulating YOUR goals for counseling. Subsequent sessions will include discussion of your experience in conjunction with your counseling goals since the last session, homework assigned, and realignment of goals.